Contact: The sale of Baylor Health Care System-branded merchandise through this online sales site is managed through a contract relationship between Baylor Health Care System and Boundless Network, Inc., a promotional products vendor. The products, product selection, availability and fulfillment, and all customer service for online sales are provided by Boundless Network, Inc. and not Baylor Health Care System. 

For questions about your order, please contact bhcssales@boundlessnetwork.com

For technical support, please contact techsupport@boundlessnetwork.com

Phone assistance for orders or support: 800-506-8352, 7:30 am - 4:30 pm Central Standard Time.

To request additional product selections, please contact baylororders@boundlessnetwork.com

Returns Policy: Please verify the size, quantity, and color you are ordering before placing your order. Returns are not accepted unless the product you receive is damaged, you do not receive the product in accordance with the agreed upon delivery schedule or the product you receive is not the product that you ordered.

Shipping and Delivery: Please allow 10-12 business days for delivery of your order.