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Contact: The sale of Baylor Health Care System-branded merchandise through this online sales site is managed through a contract relationship between Baylor Health Care System and, a promotional products vendor. The products, product selection, availability and fulfillment, and all customer service for online sales are provided by and not Baylor Health Care System. 

For questions about your order, please contact Sood Cravatt

Phone assistance for orders or support: Please call Sood Cravatt at 800-506-8352,x284 7:30 am - 4:30 pm Central Standard Time.

To request additional product selections or additional logos, please contact

Returns Policy: Please verify the size, quantity, and color you are ordering before placing your order. Returns are not accepted unless the product you receive is damaged or the product you receive is not the product that you ordered.

Shipping and Delivery: Please allow 7-10 business days for delivery of your order.

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