If you have questions about your order or need to initiate a return/exchange, please email help@support.allcustomwear.com. Please review our exchange policy, prior to emailing, at support.allcustomwear.com .

What is the Exchange Policy?

Exchanges may be made up to 30 days after the ship date of your order and return shipping will be at purchaser’s expense. Exchanges are only accepted on unworn products and can only be made for items of same style number, color, price, and logo, if applicable. Item needs to have all original tags still attached. If an item is on backorder and you do not wish to wait, a refund for that item will be issued upon your request.

What are the Shipping and Delivery terms?

Please allow 10-14 business days for delivery of your order.

Please note that colors may not completely match across different brands. If your department requires matching tops and bottoms, please make sure you buy from the same brand.