Frequently Asked Questions

How long does it take to get my order?
Most wearables on this site are produced “on-demand” and are not already in inventory with your logo. It takes 10 - 14 business days from order to delivery of your item. Items not requiring a logo may ship quicker.

How will I know my order has shipped?
When your order ships, you will receive an email with the UPS tracking number. Click on the tracking link or visit ups.com to track the status of a shipment.

How do I cancel or change my order?
Orders are produced on-demand and production starts almost immediately. Orders placed can be canceled within 30 minutes of completing the checkout process by sending an email request to Mike Joy Order Support. Due to the on-demand nature of our production, orders can’t be changed once they have been placed.

Is expedited shipping available?
Since most items are not stocked, expedited shipping is not available at checkout. If you have questions about your order or need to initiate a return/exchange, please email help@support.allcustomwear.com. Please review our exchange policy, prior to emailing, at support.allcustomwear.com .