Memorial Sloan Kettering Uniforms FAQ

If you have questions about your order or need to initiate a return/exchange, please email help@support.allcustomwear.com. Please review our exchange policy, prior to emailing, at support.allcustomwear.com .

How fast will I get my stuff?:

Please allow 14-21 business days for delivery of your order.


Employees are responsible for ordering the correct color scrubs specific to your location or department. Please also make sure you are ordering tops and bottoms from the same brand to ensure color match. Returns / exchanges will not be accepted for incorrect colors or mismatched brands.Exchanges may be made up to 30 days after the ship date of the order and return shipping will be at purchaser’s expense. Exchanges are only accepted on unworn products and can only be made for items of same style number, color, and logo if applicable. Item needs to have all original tags still attached. New product will be sent after we receive the returned items.