•ABOUT REVO HEALTH

Revo Health (Revo) is a management services organization that provides value-based care solutions for physician practices and ambulatory surgery centers (ASCs). Revo offers care bundle development, quality improvement, business process outsourcing/management services, and ASC solutions for forward-thinking healthcare leaders. Revo supports partners with a focus on efficiency, cost, shared resources, collaboration, and consolidated expertise. Learn more at RevoHealth.com.

•What are the Shipping and Delivery terms?

Orders take 10 to 14 business days to receive. Example: you place your order on Friday, Dec 8. 2017. The 14th business day is December 27, 2017. ACW tries to get your order to you as fast as we can. Once you place your order with ACW, the orders are sent to the vendor and the vendor will ship ACW the merchandise and ACW will receive the merchandise and sew on the logo and ship out your order. ACW goal is to get your order to you within the 14 days. Sometimes delays happen; ACW will try and get you the order as fast as we can. We appreciate you as a customer.

•How do I track my order?

On your Revo Health online store, click on order tracking and complete the box that appears with your order number and click go. Information will appear about your order; be sure to scroll down to read all the notes.

•Why could my order be delayed?

- Items that are on back order: If the vendor is out of stock of the merchandise you selected, this will cause a delay. ACW tries to check all the orders daily to make sure the items are in stock, if we find an item is on back order or discontinued ACW will notify you as soon as possible. There are times the vendor can be out of stock and select to discontinue an item without telling us prior. Items can be in stock at the time of your order and the vendor can have limited amount in stock, by the time they get to your order they can be out of stock. We try very hard to make sure you get the merchandise you ordered.

- ACW receives the merchandise you ordered and it is defective. ACW will reorder the item, this could cause a delay.

- ACW receives the merchandise and during the decorating process, the garment gets damaged, ACW will need to reorder and replace the item, this could cause a delay.

If you have questions about your order or need to initiate a return/exchange, please email help@support.allcustomwear.com. Please review our exchange policy, prior to emailing, at support.allcustomwear.com .

• How can I have additional merchandise added to the site?

- Please inform your site supervisor of the item you would like added to the site.

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